Radar Hill Blog

Microsoft Outlook Update Changes Mail Settings

Having trouble sending email out? A recent software update to the Microsoft Outlook mail client has resulted in a rash of issues with outgoing mail for certain kinds of email addresses. The update takes a specific account setting, the outgoing server port, and resets it to a default value of 25, even if you set your port to a different number in the past. Outlook then starts giving you error messages when you attempt to send outgoing email.

A number of our clients have already been affected by this change, but luckily it’s easy to fix. If you use Microsoft Outlook on your computer and are having trouble sending email out, but have no trouble with new emails coming in, try the following:

Microsoft Outlook logoChange SMTP (Outgoing) PORT in Microsoft Outlook 2003:

  1. In Microsoft Outlook, go to the menu at the top and click on Tools, then E-mail Accounts.
  2. In the E-mail Accounts Wizard window, click on “View or change existing e-mail accounts” and then click Next.
  3. Click on the Mail tab, and then click on the email address that you’re having trouble with.
  4. Click on “More Settings“.
  5. Click the Advanced tab.
  6. Change the “Outgoing server (SMTP)” setting from 25 to 587.
  7. Click OK, then Next, and Finish.

 

Change SMTP (Outgoing) PORT in Microsoft Outlook 2007:

  1. In Microsoft Outlook, go to the menu at the top and click on Tools, then Account Settings.
  2. In the E-mail Accounts Settings window, click on the email address that you’re having trouble with.
  3. Click the “Change…” icon.
  4. Click on “More Settings“.
  5. Click the Advanced tab.
  6. Change the “Outgoing server (SMTP)” setting from 25 to 587.
  7. Click OK, then Next, and Finish.

 

If you run into any difficulty changing your settings, or if you’re also having difficulty receiving mail, feel free to contact us at 250-477-6395.

About Kendra

Self-taught and Google-trained, Kendra is Radar Hill’s content expert certified in both Google AdWords and Analytics. Armed with a wide array of testing and analysis tools, she’s always researching the latest SEO trends and works hard to make sure that websites and online marketing campaigns deliver a top-notch customer experience.

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