Moving your website to a new provider? If your email is associated with your site – your email is moving too. The following are some simple steps to take ensuring that your email service is not also interrupted.
- Determine if where you are moving offers email service. Some service providers offer hosting ( displaying your website ) but do not include email service. If this is your situation jump to number 5. below.
- Ask the new service provider to set-up your email accounts ahead of the move. Give them the addresses you need and associated passwords.
- Ask the new service provider for the email configuration you will need to update on your computer(s) and smartphone(s). This would be the server names such as mail.domainname.com and smtp.domainname.com – or something similar.
- Let your clients know that there may be an interruption in your email. Especially if you have very important correspondence expected. If the current email flow is critical set-up a Gmail ( or Yahoo!, or your choice ) account and have it as a back-up for yourself and clients to use.
- If the service provider you are moving to does not offer email service you can follow any of the following options:
- Gmail – investigate how you can have your MX record updated and have email served by them.
- Old provider – your old host ( service provider ) may offer a method of keeping your email with them but have your website be with your new provider.
- Don’t use an email address associated with your domain. Only ever use a Gmail ( or Yahoo!, or your choice ) email address. Not very professional but it works. ( Please don’t use the email address offered by your ISP [ Shaw, Telus, Rogers, etc. ]. The day may come when you leave their service. If your email address is – for example – email@example.com and you terminate your relationship with Telus – Telus is going to keep their email address.
This information could save you a tremendous amount of grief. If there’s a better solution out there please share with us.